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Arrowhead Printing, Inc., FTP Program Usage To facilitate and expedite the design and printing process, when appropriate, Arrowhead Printing, Inc. will provide, by customer, a private, password protected Ftp directory space to upload and store files. Depending on circumstances, from time to time a static, mixed-use central directory may be recommended. If this solution is utilized, access credentials will be provided. Setup When the basic Ftp directory space is setup, customers will be provided with a Username and Password by e-mail to access their area. Once this information is received, simply go to ftp://arrowheadprinting.com, log in through the dialog box that pops up, and move files and/or create directories as needed to best manage the job(s). To maintain security, it will be the responsibility of the customer to limit password distribution to authorized users only. If a password is compromised, please advise API as soon as possible so the password can be reset. Access Once basic directory setup is complete, access and file transfer can be accomplished in a couple different ways, e.g., via Windows Explorer, Fetch, FileZilla, etc. While there are plusses and minuses to the different modes, choice of the best mechanism for a particular situation is left to the customer. However, for the transfer of larger files and for when higher volumes of files will be transferred on a regular basis, the use of an Ftp client to more dependably move your data is recommended. While there are Many Ftp clients available, for a multi-platform compatible Ftp client program, one option to be considered could be the free FileZilla client. Please note, file uploading is not possible through web browsers, e.g., Safari, Internet Explorer, Firefox, etc. Simple directory/file status can be checked through the web browser. Please Consider To help speed production, improve quality, and control costs, please consider the following: 1. Our primary design tool is Adobe Creative Suite 3. 2. When in doubt as to the best file type to provide to API, pdf format is usually a safe choice. 3. With respect to image quality, the higher the provided source resolution, the better the resulting output. 4. API cannot increase image resolution: take a 72 dpi image and make it a 150 dpi image Resolution is a function of how a file was created and saved, or how it was scanned.--. ANYTHING ELSE??? Et Cetera Please be advised that this free service is for active API customers only and use of the site is for transferring data for use in the API design and printing process only. It cannot be used for data transfer to anyone other than API. Due to the high volume of activity and frequent customer updates, as a best practice, each customer should Always maintain local original copies of any files placed on this site. API is not responsible for providing file backups. If there is any loss or compromising of usernames and/or passwords, notify us immediately so the old items can be replaced. We reserve the right to periodically monitor disk space usage and delete files no longer in active production. Due to the quantity of available file transfer software, we do not endorse any particular software or provide support for installation or use of transfer program
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